Work With Us

Current job opening: Support Coordinator / Case Worker

Headstart Acquired Brain Injury Services is a specialist service supporting the choices and independence of people with an acquired brain injury (ABI). We are dedicated to supporting individuals with an ABI in enhancing their life skills and community engagement. Our core purpose is to make a difference in the lives of people touched by brain injury by providing opportunities and inspiring hope.

Job Description

This is a part-time position working 4 set days per week (Monday, Tuesday, Thursday & Friday).

Playing an integral role in supporting people with an ABI to pursue activities of choice in the community and re-develop independent life skills, you are a motivated and resourceful person who works creatively supporting people with an ABI to become more independent in life and achieve their goals.

Your commitment to the concept of individualised supports, community inclusion and consumer driven services will be evident. This role will involve supervision and rostering of Community Support Workers and you will participate in an on-call system as required.

What we offer

• Opportunity to make a meaningful impact by supporting individuals with Acquired Brain Injuries
• Competitive salary - SCHADS Award Level 4 Pay Point 4
• Not for Profit (NFP) salary packaging benefits reducing taxable income.
• Supportive team culture driven by values
• Career progression opportunities within a growing organisation
• Membership in a dynamic, innovative, and flexible team.

Desired skills and experience

• Tertiary qualifications in health, welfare, or similar.
• Exhibit robust case management skills, adept at prioritising and managing intricate caseloads efficiently.
• You would ideally have experience in the ABI sector and community development skills, or as at least understand the effects of brain injury on the psychological, social, physical and cognitive functions.
• Exceptional communication skills, both verbal and written, are imperative.
• Your well developed and demonstrable interpersonal skills including leadership negotiation and conflict resolution will be well utilised in this role
• Have a strong understanding of legal and ethical compliance, in line with the organisations policy and procedures, NDIS guidelines and Quality and Safeguarding Commissions policies
• Proven ability to operate effectively both independently and collaboratively within a team environment.
• Demonstrated ability to work in a fast-paced environment with regular changes in priorities.
• Current Provide First Aid certificate HLTAID011 (or willingness to obtain). 
• Completion certificate for the NDIS Worker Orientation Module: Accessible here.
• Proficiency in computer usage, particularly in Microsoft Office applications (Word, Outlook, Excel).
• Cleared Working with Children Check and NDIS Worker Screening Check (or willingness to obtain).
• Possession of a current NSW Driver’s License.
• Documentation confirming your Right to Work in Australia.

How to apply

Please apply using the below form and attach the required documents, including your Resume and a brief cover letter highlighting your suitability for the role.

Candidates are required to obtain a Working with Children Check (WWCC) and a NDIS Worker Screening check (NDISWC) prior to being offered a role at Headstart ABI Services. While obtaining these checks is not required in the initial stages of the application process, candidates who already possess either of these checks are encouraged to notify us.

By submitting your application, you confirm your willingness to obtain these checks later in the application process.

Headstart ABI Services is currently not accepting applications or referrals from recruitment agencies.

Applications close: COB Friday 1 November 2024.


Apply for this role:

Please complete and submit our recruitment form.